This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgment.

Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

Individuals may have some responsibility for others and provide or hold specific
coordination or support responsibilities within a store team.

10 units must be selected for this following qualification including: 3 core units and 7 elective units