This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts.

They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.

Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

10 units must be selected for this following qualification including: 4 core units and 6 elective units