This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts.

They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision.

Typically they would report to a supervisor or team leader. At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes.

6 units must be selected for the following qualification including: 4 core units and 2 electives