BSB20107 CERTIFICATE II IN BUSINESS

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

BSBOHS201A Participate in OHS processes
BSBCUS201A Deliver a service to customers
BSBCUS201A Work effectively in a business environment
BSBINM201A Process and maintain workplace information.
BSBCMM201A Communicate in the workplace
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBITU203A Communicate electronically
BSBWOR202A Organise and complete daily work activities
BSBWOR203A Work effectively with others.
BSBWOR204A Use business technology
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